Effective date: May 2026

1. About this policy

This Acceptable Use Policy sets out the rules that apply when you access or use www.loftibiza.com. It should be read together with our Legal Notice and Website Terms of Use, Privacy Policy and Cookie Policy.

2. Lawful use

You may use the website only for lawful purposes. You must not use the website in any way that breaches applicable local, Spanish, EU or international law or regulation, or in any way that is unlawful, fraudulent, harmful or misleading.

3. Prohibited uses

You must not use the website to:

• commit or encourage any unlawful, fraudulent or harmful activity;
• impersonate any person or misrepresent your identity or affiliation;
• send spam, unsolicited advertising or unauthorised promotional material;
• knowingly transmit viruses, malware, spyware, ransomware, Trojan horses, worms, logic bombs or other harmful code;
• attempt to gain unauthorised access to the website, server, hosting environment, database, systems or networks;
• interfere with, damage, overload, disrupt or impair the website or any connected systems;
• scrape, harvest, mine or extract website content or data without permission;
• reproduce, duplicate, copy, sell or commercially exploit any part of the website without our written consent;
• upload, submit or transmit material that infringes intellectual property, privacy, confidentiality or other rights; or
• use the website in any way that could damage our reputation, systems, users, suppliers, partners or business.

4. Enquiry forms and communications

When using enquiry forms or contacting us through the website, you must provide accurate information and must not submit content that is defamatory, obscene, offensive, hateful, discriminatory, threatening, abusive, misleading, unlawful, confidential without authority, or infringing of third-party rights.

5. Security

You must not misuse the website by introducing viruses or other harmful material, attempting denial-of-service attacks, probing or testing vulnerabilities without permission, or attempting to bypass security or consent controls.

6. Suspension and enforcement

If we believe this policy has been breached, we may take appropriate action, including restricting or blocking access, removing submitted material, contacting you, contacting your organisation, reporting matters to relevant authorities, or taking legal action. We are not responsible for loss arising from actions reasonably taken in response to a suspected breach of this policy.

7. Changes to this policy

We may update this Acceptable Use Policy from time to time. The latest version will be published on our website.